Hermes Medical Solutions Listed by termite Ransomware Group: Ransomware Claim — What’s Alleged & What To Do

Healthcare technology firms have become frequent targets in a threat landscape where ransomware groups routinely seek out organisations that hold specialised clinical systems and internal operational data. Against that backdrop, Hermes Medical Solutions appeared on a leak site operated by the group known as termite, according to reporting dated 11 May 2023. Public detail remains limited: the number of people affected is unknown, and the only description of what was taken is that internal files were allegedly exfiltrated in a ransomware attack. The listing itself is a claim by the group rather than an independently confirmed disclosure.

For patients, clinicians and partners who rely on molecular-imaging software, even an unverified claim of internal-file theft raises practical questions about what may have left the organisation’s control and how that information could be misused. This article sets out only what has been reported, places the actor and the sector in context, and outlines concrete steps for anyone who believes their data may have been involved.

Inside the incident

On 11 May 2023 it was reported that Hermes Medical Solutions had been listed by the termite ransomware group. The available summary states that internal files were exfiltrated in a ransomware attack. No public figure has been given for the number of individuals affected, no precise date of intrusion or discovery has been released, and no technical description of the initial access method or encryption activity has been disclosed. The sole concrete assertion attached to the listing is the claim of internal-file exfiltration. Beyond that claim, the scale, timeline and full scope of the incident remain undisclosed.

The group behind it: termite

Termite is a ransomware operation that, like many contemporary groups, combines data theft with encryption and then publicises victims on a dedicated leak site in an effort to pressure payment. Public reporting on the group describes a typical double-extortion model: operators claim to have copied files before locking systems, then threaten to release or auction the material if negotiations fail. The group has previously listed organisations across multiple sectors; its listings are claims made by the actors themselves and are not automatically verified by independent investigators. In the present case, termite’s appearance of Hermes Medical Solutions on its site constitutes such a claim; no additional statements by the group about this specific victim have been supplied in the available facts, and no confirmation of the listing’s accuracy has been provided.

Who is Hermes Medical Solutions?

Hermes Medical Solutions develops molecular-imaging software used in nuclear medicine and related clinical specialties. Its suite, known as Hermia, is designed to integrate multiple imaging modalities and advanced dosimetry tools so that clinicians can perform faster, more personalised diagnostics and therapy planning. Organisations of this type typically maintain source code and configuration data, internal documentation, customer and partner records, and sometimes de-identified or coded clinical datasets used for software validation and support. Because the software sits inside hospital and imaging-centre workflows, a compromise of the vendor’s internal environment can create secondary risk for the healthcare providers that depend on it. A breach claim against such a firm therefore matters both for the company’s own staff and commercial relationships and for the wider clinical ecosystem that trusts its tools.

What data was at risk

The only data category named in the reported facts is “internal files” said to have been exfiltrated. No inventory of those files, no confirmation of personal data, patient information, credentials or source code, and no volume figures have been released. Organisations that build and support medical-imaging platforms commonly hold employee records, customer contracts, technical documentation, support tickets and system logs; some also retain limited clinical or research data under strict controls. None of these categories has been confirmed as present in the material termite claims to possess. Exact contents therefore remain unconfirmed, and any assessment of impact must treat the exposure as limited to the generic description of internal files pending further disclosure.

Why it matters

When internal files leave a medical-software company, the immediate risks are operational and reputational rather than necessarily clinical. Staff whose personal details appear in directories or HR documents may face phishing or identity-fraud attempts. Customer and partner organisations named in contracts or support records may become targets for follow-on social-engineering. If technical documentation or configuration material was included, adversaries could gain insight useful for later attacks on the same systems or on customer deployments. For Hermes Medical Solutions itself, the incident creates the ordinary burdens of investigation, notification where required, and restoration of confidence among hospitals and imaging centres that rely on its products. Because the number of affected individuals is unknown and the precise file set is undisclosed, the real-world harm cannot yet be quantified; the prudent posture is to assume that any internal material of value to criminals could be leveraged until proven otherwise.

If your data was in this claimed breach

If you have a past or present relationship with Hermes Medical Solutions—as an employee, customer contact, partner or clinician using its software—consider the following practical steps:

• Treat unsolicited emails, calls or messages that reference the company or its products with heightened caution; verify any request through a known official channel before responding or supplying information.
• Monitor financial and credit accounts for unfamiliar activity and enable available fraud alerts.
• Change passwords for any accounts that may have shared credentials or recovery details with work systems, and enable multi-factor authentication where it is offered.
• Retain any official breach notification you receive; it will contain the most accurate description of what, if anything, applied to you.
• Run a free exposure scan of your email address to check whether it has already appeared in known breach datasets, then act on any confirmed hits by updating credentials and watching for misuse.

Public information about this incident is sparse. Further clarity, if it emerges, will come from official statements by the organisation or from regulators. Until then, the steps above remain the most direct way for individuals to reduce personal risk.

AICompiled with AI assistance from public sources and published under our editorial standards.