How to Remove Yourself From That’s Them

That’s Them is a public records and people-search website that aggregates and displays personal information such as names, addresses, phone numbers, email addresses, relatives, and associates. Anyone with an internet connection can look you up and see a surprising amount of detail. If you value your privacy and want to reduce the amount of information readily available about you and your family, removing your records from That’s Them is an important step. This guide walks you through exactly how to do it yourself, what to watch out for, and when you might want help tackling the larger problem of data brokers.

What Is That’s Them and Why Should You Care?

That’s Them pulls information from a wide variety of public and commercial sources and makes it searchable by name, phone number, or address. The site does not require an account to view most records, which means neighbors, employers, stalkers, or scammers can access your data without leaving any trace. Even if the information is “public record,” having it centralized and easy to find increases your risk of identity theft, spam, phishing, and unwanted contact.

Removing yourself is a one-time task that must be repeated whenever new data appears. That’s Them, like many similar sites, sometimes repopulates profiles after several months. For most people this process needs to be checked every six to twelve months. The manual removal route is free but requires patience and careful documentation.

Before You Start: What You Will Need

Gather the following items:

• A recent utility bill, bank statement, or government document that clearly shows your full name and current address.
• Access to the email address currently associated with your profile (if any).
• A digital copy of your government-issued photo ID (driver’s license, state ID, or passport). You will redact everything except your name, date of birth (if required), and address before uploading.
• A quiet 15–30 minute window. The process is straightforward but involves several verification steps.

Step-by-Step: How to Remove Your Information from That’s Them

1. Go to the That’s Them homepage at https://thatsthem.com and use the search bar to locate your record. Search by your full name, current address, or phone number. Open the most complete profile that matches you.
2. On the profile page, scroll to the bottom until you see the small link labeled “Remove Information” or “Opt Out.” Click it. If you do not see the link, try searching for “That’s Them opt out” in your browser and follow the official link that appears in search results. The correct page is currently at https://thatsthem.com/optout.
3. You will be asked to confirm which specific record you want to remove. Select the correct profile and click Continue.
4. The site will ask you to verify your identity. You have two options: email verification (if an email is listed on the profile) or document upload. Most people must upload proof of identity.
5. Prepare your ID. Use an image editor or the built-in redaction tool on your phone to black out everything except your full name, current address, and date of birth if it appears. Do not redact the photo if the instructions specifically require it. Save the file as a JPG or PDF smaller than 5 MB.
6. Upload the redacted document. The site may also ask you to provide the exact reason for removal. Choose “Personal privacy” or “Do not wish to be listed.”
7. Enter the verification code sent to the email address shown on the profile, or the code sent to the phone number if you chose that route.
8. Submit the request. You should receive an immediate confirmation page and an email within minutes stating that your removal request has been received.
9. Save the confirmation email and take a screenshot of the “removal successful” page. Note the date and the exact profile URL you removed.

How Long Does It Take and When Will the Data Disappear?

That’s Them usually processes opt-out requests within 24 to 72 hours. In some cases the profile is removed within minutes. However, the company states that it may take up to 30 days for the change to propagate fully across all their servers and any partner sites. After removal, run the same search you used originally and confirm the record no longer appears. If it does reappear later, you will need to repeat the process.

Common Mistakes and Pitfalls

Many people run into avoidable problems when trying to remove their data. Here are the most frequent issues and how to avoid them:

• Removing the wrong person. That’s Them often shows multiple people with the same or similar names. Double-check the full address, age, and relatives before submitting the opt-out.
• Insufficient redaction. If you upload an ID that still shows your full Social Security number, driver’s license number, or complete date of birth when not required, the site may reject the request or, worse, keep the image on file. Redact aggressively but leave the minimum information the instructions request.
• Forgetting to check other household members. Spouses, adult children, and elderly parents often share the same address. You must repeat the entire process for each person you want to protect.
• Not keeping records. Without a dated screenshot and confirmation email, it is difficult to prove you submitted a request if the data reappears or if you need to escalate.
• Using a VPN or incognito mode inconsistently. Some users report that the opt-out page behaves differently depending on location. If the site asks for additional verification, try disabling the VPN temporarily.
• Assuming one removal is permanent. Data brokers refresh their databases regularly. Set a recurring calendar reminder every six months to search for your name again.
• Only removing one profile when multiple exist. You may have an old address profile, a maiden name profile, and a current name profile. Search every variation you have used in the past 20 years.

What to Do If Your Request Is Denied or the Data Returns

If That’s Them rejects your submission, read the exact reason in the email. Common reasons include “document not clear,” “information does not match,” or “missing verification code.” Correct the problem and resubmit immediately. Keep a log of every attempt.

When data reappears after successful removal, first confirm it is the same profile and not a new one created from fresh public records. If it is the same record, contact their support at privacy@thatsthem.com with your previous confirmation number and ask for a permanent suppression. Response times vary; be polite but persistent. If you receive no reply within ten business days, send a follow-up referencing your original ticket.

In rare cases where the company refuses to honor repeated valid requests, you can file a complaint with your state attorney general’s consumer protection division. Provide all screenshots and emails. This is seldom necessary but remains an option.

The faster way

Doing this process manually for That’s Them is manageable. Doing the same thing across the hundreds of other data brokers, people-search sites, and background-check companies that hold your information quickly becomes exhausting. Each site has different steps, different verification methods, and different reappearance schedules. If you want to remove yourself from That’s Them and 800+ additional sites while receiving ongoing monitoring and automatic removal when new profiles appear, GalaxyWarden’s DoxxScan tool can handle the repetitive work for you. It is a practical option for people who prefer to set it once and let automation maintain their privacy instead of spending hours every few months repeating these steps.

Removing your information from That’s Them is a concrete action that immediately reduces what strangers can learn about you with a single search. Take the time to do it correctly, document everything, and make it part of your regular privacy maintenance routine.