NG Automatics Listed by medusa Ransomware Group: Ransomware Claim — What’s Alleged & What To Do

Ransomware groups continue to target specialised industrial and service firms across Europe, using data theft and public leak-site pressure as core tactics. In this climate, even mid-sized companies that handle operational and customer records can find themselves listed by established actors. On 29 January 2025, NG Automatics appeared on the leak site of the medusa ransomware group, which claimed to have exfiltrated internal files during a ransomware attack.

Public detail remains limited: the number of people affected is unknown, and no further technical confirmation of the intrusion has been released. The listing itself is a claim by the group rather than an independently verified disclosure. For customers, partners and staff of a UK firm that installs automated door systems, the episode raises practical questions about what information may have left the company network and what steps follow.

Inside the incident

According to the available record, NG Automatics was listed by the medusa ransomware group on 29 January 2025. The group asserted that internal files had been exfiltrated in the course of a ransomware attack. No public statement from the company confirming or denying the claim has been included in the facts, and the scale of any compromise—number of systems, volume of data, or duration of access—has not been disclosed. Timing of the intrusion itself is also unconfirmed; only the date of the leak-site listing is recorded.

The facts identify the exposed material simply as “internal files.” No file counts, sample documents, or further categorisation appear in the public summary. Whether encryption was deployed on production systems, whether a ransom demand was issued, or whether any negotiation took place remains outside the disclosed record. In short, the incident is known principally through the group’s claim of exfiltration and the subsequent listing.

The group behind it: medusa

Medusa is a ransomware operation that has been active for several years and is documented in open-source reporting for employing double-extortion methods. Typical activity involves initial access—often through phishing, compromised credentials or unpatched services—followed by lateral movement, data theft and encryption of victim systems. The group then posts victim names on a dedicated leak site and threatens to publish stolen material if payment is not made. Prior listings have included organisations across manufacturing, professional services and public-sector entities in multiple countries.

In the present case the group claims that NG Automatics suffered a ransomware attack in which internal files were taken. That claim should be treated as an unverified assertion by the actor; independent confirmation of the breach’s full scope is not contained in the facts. Medusa’s public communications generally focus on pressure through data exposure rather than on detailed technical write-ups of each intrusion.

About NG Automatics

NG Automatics is a United Kingdom company founded in 1998. It specialises in the installation of automated door systems, including sliding and swing doors, aluminium shop fronts and access doors designed for people with disabilities. Its corporate office is located at Hope House Farm Barns, Martley, Worcester, WR6 6QThe. Firms of this type typically maintain project records, customer contact details, site drawings, supplier contracts, employee information and operational documentation related to installations across commercial and public premises.

Because the company works on physical access infrastructure, a compromise of its systems can affect not only its own commercial data but also information linked to client sites and accessibility projects. The sector’s reliance on accurate technical and customer records makes any unauthorised removal of internal files potentially consequential for both the business and the parties it serves.

What was likely exposed

The facts state that internal files were exfiltrated. No further breakdown of data types—such as personal identifiers, financial records, technical drawings or employee files—is provided, and the number of people affected is listed as unknown. Organisations that install automated door systems commonly hold customer names and contact details, project specifications, site addresses, invoices, supplier correspondence and staff records. Whether any of those categories were among the files taken has not been confirmed.

Exact contents therefore remain unconfirmed. Readers should treat any assumption about specific personal or commercial data as speculative until additional verified information appears.

Why it matters

For individuals whose details may have been stored by NG Automatics, the principal risks are opportunistic misuse of contact or project information—phishing attempts that reference genuine installations, social-engineering calls, or identity-related fraud if personal data were present. Because the precise contents are undisclosed, the severity for any single person cannot be quantified from public sources alone.

For the organisation itself, the episode carries operational and reputational consequences: potential disruption to ongoing projects, the cost of forensic investigation and remediation, and the need to notify affected parties under applicable data-protection rules if personal data prove to have been involved. Even when encryption impact is unconfirmed, the mere claim of exfiltration can erode trust among clients who rely on the company for secure access systems.

If your data was in this claimed breach

If you have done business with NG Automatics or believe your information may have been held by the company, begin by monitoring financial and email accounts for unusual activity. Change passwords on any accounts that reused credentials potentially linked to the firm, and enable multi-factor authentication where available. Be alert to unsolicited messages that reference door installations or accessibility projects; treat such contacts with caution and verify them through known channels. Consider placing fraud alerts with credit-reference agencies if you suspect personal identifiers were involved.

You can also run a free exposure scan of your email address to check whether it has already appeared in known breach data sets. This provides an additional, independent signal while official notifications, if any, are still pending. Remain calm, document any suspicious contacts, and await further verified information from the company or relevant authorities.

AICompiled with AI assistance from public sources and published under our editorial standards.